An order management system (OMS) is a comprehensive technological system that facilitates companies to process service orders from sales entry through shipment shipping.
It unifies order records across all sales touchpoints to facilitate comprehensive visibility into shipping tracking throughout the complete workflow.
An OMS allows companies handle the holistic order operation smoothly, from the instant a buyer creates an order to its effective completion and necessary return.
It enhances inventory management by generating up-to-date information on stock counts and order status, helping enterprises to enhance their supply oms chain processes and boost shopper oms engagement.
An effective OMS unifies with other operational systems like online store platforms, fulfillment management systems, ERP software, and shipping order management system oms carriers to facilitate a streamlined order fulfillment process from start to delivery.